Shipping policy
Insurance and Delivery
Rytme Sport Aps insures your purchase during the time of transit while being shipped and until it is delivered to the address you have requested. From this point on all responsibilities for your purchased goods are passed on to the customer.
If you wish to return a product, be aware that all responsibilities for the goods are yours until we receive the shipment in good conditions at the Rytme Office, Guldbergsgade 71, 3.tv, 2200 Kbh N DK. We only receive packages sent directly to this address.
Returns
If you wish to cancel a purchase, then we will need to receive your refund request and the returned goods within 14 days from when you have received the goods. Shipping costs for returns are paid by the customer.
All items must be returned in the same condition they were in upon your receipt. This means that the items must not be damaged, soiled, washed, altered, or worn (other than to try the item on). If the product has been tested additionally, we will have to consider it used, which means that it will not be accepted for reimbursement and will be sent back to you at your own expense. All labels or tags must be intact, and each item must be in the original packaging.
You can find more detailed information about our return policy under “Shipping & Returns” in the menu.

